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Seminars : TLC, Talk Listen Communicate, LLC

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Establishing Relationships with Customers!

Develop the art of understanding people.

Everyone talks about customer service. Service is what a company gives. Sales is what a company gets. When a company takes the time to build a relationship, it is a win-win. Both the customer and the company give and get! We all know that it takes more effort to develop new customers so it is important to keep the ones you already have. This course takes a giant leap forward to taking your customers to the next level. Your customers will more than merely remain with you, they will send you their friends.

You will learn how to:

  • Start the conversations.
  • Listen for meaning.
  • Track the progress.
  • Demonstrate that you get it.
  • Invest in the relationship.
  • Get the referrals.

Available :

(click on seminar name for more info)

Just For Fun

Murder In The Mountains

  • A unique, completely interactive murder mystery.
  • Each participant plays a character.
  • All meals catered right to you (includes dinner & desert the 1st night; breakfast & lunch the 2nd day)
  • Plenty of time to enjoy the fresh mountain air and on-site activities like board games, bonfires, cards, darts, duck watching & feeding, fishing, hiking, horseshoes, nature walks, stargazing, swimming, tubing & volleyball.
  • Beautiful, clean accommodations.

Laugh and Learn

  • Energize your team by incorporating laugher with learning!
  • Increase team camaraderie by competing in fun, work - related, activities!
  • Learn tools to enable your people to focus, win, and celebrate as a team!
  • Develop the skills to laugh and yourself to enable you to relax and be more effective!
  • Discover traits and skills you didn't know about yourself or each other by engaging in physical and intellectual challenges!

Develop the skills to laugh at yourself to enable you to relax and be more effective!

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