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Seminars : TLC, Talk Listen Communicate, LLC

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Find a Better Way to Say It

Keep Your Cool and Reduce Defensiveness to Accomplish More Through Others.


Defensive people are lousy listeners! The more you can remain in control of yourself the more stay in control of the conversation. When defensives go up, effective communication goes down. Instead of getting defensive, this workshop teaches you how to get results!


Depending how much we control our anger (or how much we allow our anger to control us) can determine the success of the outcome. Knowing what hot buttons to avoid, you can get information and receive practical feedback free of negativity. Good efforts are often destroyed by poor delivery. This workshop will teach you how, at even the wrong times, to say the right things.

You will learn how to:

  • Control the conversation using one of TLC’s 5 types of Responses.
  • Identify solutions to the words/messages that push your hot buttons;
  • Select alternatives to confrontational words keeping defenses low;
  • Control your voice so it does not give you away when you are angry;
  • Prevent miscommunications by speaking with less opinion and more accuracy.

Only $79.95 per person!


  • Materials
  • Refreshments
  • Interactive Workshop
  • Networking Meet & Greet
  • Electronic subscription to TLC’s Newsletter, “The Exchange”

Blood Assurance conference room
3rd Floor
700 East Third Street
Chattanooga, TN 37403

August 13, 1 p.m. – 4:30 p.m. (RSVP by August 11)

Available :

(click on seminar name for more info)

Just For Fun

Murder In The Mountains

  • A unique, completely interactive murder mystery.
  • Each participant plays a character.
  • All meals catered right to you (includes dinner & desert the 1st night; breakfast & lunch the 2nd day)
  • Plenty of time to enjoy the fresh mountain air and on-site activities like board games, bonfires, cards, darts, duck watching & feeding, fishing, hiking, horseshoes, nature walks, stargazing, swimming, tubing & volleyball.
  • Beautiful, clean accommodations.

Laugh and Learn

  • Energize your team by incorporating laugher with learning!
  • Increase team camaraderie by competing in fun, work - related, activities!
  • Learn tools to enable your people to focus, win, and celebrate as a team!
  • Develop the skills to laugh and yourself to enable you to relax and be more effective!
  • Discover traits and skills you didn't know about yourself or each other by engaging in physical and intellectual challenges!

Develop the skills to laugh at yourself to enable you to relax and be more effective!

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